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INFORMATION
How to Order
FAQ
How to order How to order

Payment Methods
PayPal - The Waerloga Records Mailorder is fully compatible with PayPal. Just choose PayPal as your payment option when you checkout your order. When you press "Confirm order", you will be redirected to PayPal Secure Payments. Just log in to confirm your payment, and your order is done and payed for.

Credit Cards and Debit Cards - We handle all card payments via PayPal Secure Payments. The process is really fast, and you don´t even need to have a PayPal account. Choose the "Paypal (including Credit Cards and Debit Cards)" as your payment option when you checkout your order. When you press "Confirm order", you will be redirected to PayPal Secure Payments where you can choose to make a credit card payment without a PayPal account. Accepted cards are VISA, Master Card and American Express.

European Bank Transfer - If you don´t have PayPal or a credit card, you can order by making a payment to our bank account. Just choose the bank transfer option when you checkout your order. You will then get a confirmation which includes our bank account information. Your order will be shipped as soon as we receive your payment. You need to make your payment within 7 days, or else your order will be cancelled.

Postförskott (Sweden only) - If you want to pay your order in any other way, for example by Postförskott (Sweden), you can just choose bank transfer as payment option and use the message field to inform us that you want to pay using Postförskott and we will contact you to confirm. Please note that you will be charged with a postal fee of 4.5 euros when paying by Postförskott. This fee will be added to the basic rate shipping cost.

You can also send money to us directly by snail mail - at your own risk.

Shipping
We normally ship orders within 24 hours during workdays. Estimated delivery time (in working days) after dispatch:
Sweden = 1 day
Europe = 2-4 days
Japan = 3-4 days
USA, North America, South Africa, South America, Hong Kong, Israel = 4-6 days
China, Africa, Asia = 5-7 days
Oceania = 6-7 days

The shipping rates are calculated by the products weight in grams and they should be very accurate. Every order is charged with a handling fee of 1 euro.

Shipping fee ranges (100-2000 grams):
Sweden: €2.50-7.50
Europe: €4.00-21.00
International: €6.00-26.00

Returns policy
We accept returns within reason, but generally we do not accept returns on the grounds of regretted purchases. We do not accept returns of used items with broken seals. If you have recieved damaged goods (such as jewel cases), we are happy to replace it for you.

Currencies
Please note that all prices are based in euros. If you change the currency in the mailorder (to US dollars or SEK), the prices will be recalculated using current exchange rates.

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